Jira & Confluence Administrator / Reporting & Tools Analyst

Triniti is seeking an experienced Jira & Confluence Administrator (Reporting & Tools Analyst) to support a Federal Government agency in Melbourne.

The successful candidate will support the effective use, administration and continuous improvement of delivery management tooling and reporting across a very large technology delivery environment.

Duties and Responsibilities

- Administer, configure and improve Jira and Confluence, including workflows, fields, screens, schemes, templates, permissions, automation, dashboards and project structures.
- Standardise Jira and Confluence practices across delivery teams, including work-item hierarchies, workflows, templates and reporting conventions.
- Develop and enhance Power BI dashboards and reporting, including extracting, transforming, modelling and analysing Jira and other delivery data.
- Improve data quality and reporting standards by identifying gaps, risks and inconsistencies and strengthening data accuracy and consistency.
- Work with project managers, portfolio teams and stakeholders to understand reporting and tooling requirements and deliver practical solutions.
- Develop and maintain Jira automation rules, Python scripts and utilities to support data extraction, transformation, validation and reporting.
- Provide user support, troubleshooting, documentation and guidance for Jira, Confluence and related automation.

Mandatory Skills & Experience

- Australian Citizens only.




- Demonstrated hands‑on experience administering and configuring Jira Cloud and Confluence Cloud in an enterprise environment, including workflows, fields, screens, permissions, dashboards and project structures.
- Proven experience developing and maintaining Power BI dashboards and reports, including data extraction, transformation, analysis and visualisation.
- Experience improving data quality, reporting consistency and standardisation across delivery or project environments.
- Ability to understand how Jira configuration and underlying data structures influence downstream reporting and portfolio visibility.

Desirable Skills & Experience

- Advanced Jira/Confluence configuration experience, including JQL, automation rules, schemes, templates and work-item hierarchies.
- Advanced Power BI capabilities, including DAX, Power Query, complex data modelling and executive-level reporting.
- Experience using Python, REST APIs, JSON or other scripting and integration technologies to support reporting, data processing and automation.
- Experience gathering business requirements and translating them into practical tooling, reporting and process improvements.
- Understanding of project, program and portfolio management practices, including Agile, Scrum, Kanban and related delivery methodologies.
- Robust stakeholder engagement, communication and problem-solving skills, with experience supporting users and documenting technical solutions.
- Previous experience within Australian Government or a similarly complex enterprise environment.

Role closes for submission on Thursday 22nd October.

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📌 Reporting & Tools Analyst (Melbourne)
🏢 Triniti
📍 Melbourne