The Hr Ally in Sydney seeks a Senior Service Engineer to help design and maintain robust service reference architectures and manage daily operations of the contact centre platform.
You will lead end-to-end incident management, participate in problem management, and drive change and release governance while collaborating with engineering, delivery, and business stakeholders to optimise platform performance.
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📌 Senior Avaya Service Engineer – Contact Center Ops (Sydney)
🏢 The HR Ally
📍 Sydney
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