About the job

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey .

Position: Senior Multiline Claims Examiner
Type: Contract
Compensation: $80/hour
Location: Remote
Commitment: 20-40 hours/week

Role Responsibilities

- Design realistic claims scenarios involving first notice of loss, coverage verification, investigation, documentation, reserving, damage evaluation, negotiation, settlement, subrogation, salvage, and closure.
- Create work products such as claim action plans, coverage analyses, investigation requests, evaluation summaries, settlement recommendations, and insured communications.
- Write "golden" reference responses at experienced claims-professional quality.
- Grade AI-generated responses against structured rubrics for factual accuracy, policy application, claim-handling judgment, and procedural completeness.
- Identify premature conclusions, missing investigative steps, unsupported valuations, improper communications, and failures to distinguish covered damage from excluded or unrelated loss.
- Provide written feedback the research team uses to improve model behavior.

Qualifications

Must-Have





- 2+ years of qualified P&C; claims handling, adjusting, or examining experience.
- Independently handled claims in at least one area, such as property, auto physical damage, bodily injury, general liability, commercial casualty, catastrophe, or specialty claims.
- Understand the claim lifecycle from intake and investigation through evaluation, resolution, recovery, and closure.
- Can read and apply policy language to claim facts while recognizing when escalation is required.
- Demonstrate excellent written analysis, balanced judgment, and high attention to detail.
- Can distinguish ordinary claim adjudication from complex coverage, litigation, regulatory, and actuarial work.

Preferred

- AIC , CPCU , SCLA , or comparable insurance designation.
- Multiline or multistate claims experience.
- Catastrophe, represented bodily injury, litigation, subrogation, SIU, or large-loss exposure.
- Experience supervising independent adjusters, experts, vendors, or defense counsel.
- Active or previously held adjuster license.

Start Date

- Immediately ; applications reviewed on a rolling basis.

Compensation & Legal

- Hourly contractor
- Paid $800 upon successful completion of onboarding.

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📌 Senior Claims Examiner - Multiline (Adelaide)
🏢 Mercor
📍 Adelaide