Podium in Melbourne is seeking a Manager, Customer Success (SMB) to lead a team of Customer Success Managers who own a high-volume portfolio of 150+ small and medium businesses. You’ll coach and develop your team to deliver outstanding onboarding, drive product adoption, and ensure customers get the full value of our AI-powered platform from onboarding through to renewal.
This is a quick-paced, commercially focused leadership role where you’ll balance people management with operational
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📌 AI Customer Success Manager: SMB Growth Lead (Melbourne)
🏢 Podium81
📍 Melbourne
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