Pepper Money is seeking a Team Leader – Customer Service in Sydney. You will lead a team of Customer Service Specialists, coaching and developing performance while ensuring exceptional customer outcomes.
The role involves workload monitoring, handling escalations and partnering with stakeholders to drive improvements, with a roster including weekend shifts and a hybrid work model. We value robust coaching, commercial awareness and the ability to foster an engaging, compliant and high-performing
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📌 Team Leader - Customer Service (Hybrid, Gym & Development) (Sydney)
🏢 Pepper Money
📍 Sydney
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