About the Role

The role supports the world's media as they cover one of the globe's premier sporting events, managing the end-to-end media accreditation and match allocation processes for non-rights holding media and photographers. Reporting to the Senior Media Operations Manager, the position ensures media receive timely information, seamless access and outstanding support throughout the Tournament lifecycle. It operates at the centre of a complex and dynamic environment, building strong relationships with local and international media organisations and serving as a trusted point of contact for a diverse global client group. The role works closely with Accreditation, Transport, Broadcast and Workforce teams, spans both planning and Tournament delivery, and includes leading the Media Operations volunteer workforce.

Key Responsibilities

- Manage the end-to-end administration of the media accreditation process, including application reviews, stakeholder enquiries and communication of outcomes to all applicants.
- Oversee the Tournament match allocation process, assessing requests, maintaining match lists, liaising with assignment desks and coordinating allocation changes throughout the competition.
- Serve as the primary operational contact for non-rights holding media, providing accurate, timely and consistent communications before and during the Tournament.
- Build strong working relationships with internal service delivery teams, including Accreditation, Transport and Broadcast, to ensure media services and experiences are delivered seamlessly.
- Support the planning and delivery of media-focused events, meetings and training initiatives, including World Media Briefings, agency briefings,



volunteer inductions and staff training sessions.
- Lead the coordination of the Media Operations volunteer workforce, including recruitment support, interviewing, rostering, training development and communications.
- Prepare and publish operational information to media portals and contribute to post-Tournament reports and knowledge transfer activities.

Required Experience & Qualifications

- Minimum 3 years' experience working in Media Operations within major sporting events, high-profile events or complex event environments, with a strong understanding of event delivery requirements.
- Demonstrated experience managing accreditation processes and systems, including reviewing applications, managing access requirements and working with large volumes of participant data.
- Strong knowledge of local, national and international news organisations, with proven experience supporting media and understanding their operational needs at major events.
- Exceptional stakeholder management, customer service and communication skills, with the ability to build trusted relationships and provide accurate, timely information to diverse audiences.
- Advanced administrative, organisational and IT skills, with strong attention to detail and the ability to manage multiple priorities, projects and deadlines simultaneously.




- Experience recruiting, training and coordinating volunteer workforces, including rostering, communications and operational support.
- Adaptable approach with the ability to perform under pressure.
- Flexibility to travel and work outside standard business hours, weekends and across varying time zones.
- A genuine passion for sport.
- Ability to obtain their own working rights in Australia.

Preferred Skills

- Knowledge of rugby and an understanding of the media landscape associated with elite sporting competitions.
- Proficiency in a second language and experience working with international stakeholders across diverse cultural environments.

Workplace

- Hybrid work model with four days per week in the office (Monday to Thursday), transitioning to full-time in the office as tournament delivery approaches.

Benefits & Perks

- Fixed-term contract offering unique exposure to the delivery of a world-class sporting event.
- Prime CBD location in a modern Sydney headquarters opposite Hyde Park, a short walk from Town Hall Station and surrounded by cafés, restaurants and public transport options.
- Weekly fresh fruit, wellbeing initiatives and regular Lunch & Learn sessions designed to support personal and professional growth.
- On-site showers, fresh towels and premium Dyson hair tools.
- A cooperative and social workplace with regular team events, celebrations and weekly catch-ups that recognise success and foster connection.
- The opportunity to play a key role in delivering the Men's Rugby World Cup 2027 and help create a lasting legacy for rugby in Australia.

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📌 Media Services Manager (Sydney)
🏢 Global Sports Jobs
📍 Sydney