The City of Parramatta is seeking an ICT Service Desk Team Leader to guide the ICT Service Desk, balancing customer focus with operational excellence in a growing city.
You will lead a team, drive service levels, KPIs, and ITIL-aligned processes, manage budgets, and partner with ICT leaders on initiatives and end-user projects.
This permanent full-time role offers a market-competitive salary from AU$117,540.29 plus 12% superannuation, hybrid work, and learning opportunities.
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📌 ICT Service Desk Lead – Hybrid, Growth & Impact (Parramatta)
🏢 City Of Parramatta
📍 Parramatta
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