Transport for NSW is seeking a Customer Information Officer to support passenger journeys from the Rail Operations Centre in Alexandria. You will manage reservations live, publish real-time updates, and resolve ticketing issues while guiding passengers and staff through changes and travel requirements.
The role is in office, 24/7 rotating shifts, and based in Sydney’s Alexandria area. You will deliver service across diverse stakeholders and ensure accessibility and smooth travel experiences.
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📌 Real-Time Ticketing & Passenger Support Specialist (Sydney)
🏢 Transport For Nsw
📍 Sydney
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