Company: Promise Services
Location: Shop 10P & 11P, Q5-Q6/72 Queen St, Auburn NSW 2144
Employment Type: Full-Time
Salary: $28–$38 per hour (depending on experience)
About Us
Promise Services is an Australian education and migration consultancy providing qualified assistance to international students and visa applicants. We specialise in education counselling, student admissions, course selection, enrolment assistance and migration-related services.
We are looking for a motivated, professional and well-organised Admissions Officer to join our team at our Auburn office. The successful candidate will be responsible for managing student applications, handling client enquiries and coordinating with students, education providers and internal team members to ensure smooth and efficient service delivery.
Key Responsibilities
- Handle incoming client calls, respond to enquiries and provide professional customer service.
- Communicate with prospective and existing clients regarding course options, admission requirements and application progress.
- Prepare, submit and follow up on student applications with Australian colleges and universities.
- Liaise with education providers to obtain offer letters and Confirmations of Enrolment (CoEs).
- Coordinate with students, education providers and internal team members to ensure timely processing of applications.
- Follow up with clients to collect outstanding documents and provide application updates.
- Schedule client appointments, manage follow-up calls and coordinate consultations with the relevant team members.
- Maintain accurate client records, application details and documentation.
- Assist the visa processing team with admission-related documentation and administrative coordination.
- Manage multiple applications, prioritise tasks and meet deadlines.
Requirements
- Previous experience in student admissions, education consultancy or a similar administrative role is preferred.
- Good understanding of Australian college and university admission processes.
- Excellent communication skills and confidence in handling client calls.
- Strong customer service, organisational and coordination skills.
- Ability to multitask and work effectively in a fast-paced office environment.
- Good computer skills and attention to detail.
- Nepali and/or Hindi language skills are highly regarded.
What We Offer
- Full-time position based in Auburn, NSW.
- Competitive hourly rate of $28–$38, depending on experience.
- Supportive and professional team environment.
- Career development opportunities within the education and migration consultancy industry.
How to Apply
Please send your updated resume to:
Email:
[email protected]
Website: https://promiseservices.com.au
Join the Promise Services team!
Pay: $28.00 – $38.00 per hour
Work Location: In person
📌 Admissions Officer (Auburn)
🏢 Promise Services
📍 Auburn