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Application Support Specialist - AI Apps

Grow your tech career - apply your customer service/problem solving skills and passion for AI - be the first in tech support person startup product within a larger, established LegalTech business.

- Unique tool for law firms - lawyers can easily build the tools they need
- Join a growing team at product launch - have an impact on our roadmap
- Sydney head office, hybrid working, full training provided

About LEAP Studio

LEAP Studio is part of CORTO, a cutting-edge software company dedicated to revolutionising the legal industry. We integrate seamlessly with LEAP Legal Software - the leading provider of Legal Practice Management Solutions in the world. Over a 30-year period LEAP has expanded across Australia, Canada, the United States, the United Kingdom, the Republic of Ireland, Poland and New Zealand and supports more than 75,000 lawyers.

Within LEAP, a lawyer can describe the tool they want (instead of waiting for us to build it!) - an evidence tracker, a court deadline calculator, a client document checklist, a settlement offer timeline - and Studio builds it. The app then runs inside the matter they’re already working on, with access to the client, the parties,



the documents and the dates. No code, no development project, no six-month wait.

Studio goes live for the first time in November and is a huge step in the LEAP ecosystem - with the kind of customisation that our clients have not seen before. This is a startup product in a brand-current team – you’ll solve problems that haven’t been solved before, and your feedback will continually help guide and shape the direction this product takes.

What you’ll do

You’ll be the person a firm reaches when the thing they’re building doesn’t do what they expected. Sometimes that’s a configuration problem. Often it’s a lawyer who knows exactly what they want and needs help getting a tool to understand it. Either way, you’re the reason they get there instead of giving up.

Between cases, you’ll build apps in Studio yourself. This is how you’ll learn the product well enough to support it, and what you build becomes the examples other firms start from.

Studio has a full engineering team behind it – you’ll be the customer facing person supporting it. It’s a technical support role with a maker’s job attached. Some of your week goes on cases. The rest goes on building in Studio and writing

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📌 Securitisation Trust Analyst — Hybrid & Study Support (Sydney)
🏢 Perpetual
📍 Sydney