NTT DATA is hiring a Managed Services Service Desk Agent in Sydney. This senior role is the first point of contact for clients and vendors, handling calls, chats, tickets, and mailbox management while applying standard SOPs.
The role requires ITIL knowledge, strong communication, and the ability to work in a 24x7 shift roster within a hybrid work setting. Industry experience and a technology background are preferred.
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📌 Senior IT Service Desk Analyst - 24/7 Hybrid Support (Sydney)
🏢 Ntt
📍 Sydney
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