Harwood Care Group

At Harwood Care Group, our purpose is to empower lives through heart and dignity. We are seeking a detail-oriented and organised Accounts Assistant to support our day-to-day rostering, financial administration, payroll support, and NDIS claiming operations.

In this role, you will play an important part in ensuring the smooth running of our administrative and financial processes. You will be responsible for maintaining accurate participant records, processing invoices and payments, supporting payroll activities, managing NDIS claims, and ensuring all documentation meets compliance requirements.

Full training will be provided to help you succeed in the role.

Key Responsibilities

NDIS Claims and Administration

- Process and reconcile NDIS claims through the NDIS MyPlace Portal.
- Review service bookings and monitor participant funding availability.
- Monitor claiming exceptions, payment rejections, and remittance advice.
- Investigate and resolve discrepancies to ensure accurate and timely payments.
- Maintain participant records and service agreements.
- Ensure participant documentation is up to date and compliant with relevant requirements.

Accounts and Financial Processing

- Process accounts payable and accounts receivable transactions.
- Prepare and issue participant invoices and account statements.
- Complete bank reconciliations and assist with financial recordkeeping.
- Support accurate and timely financial reporting and reconciliation processes.

Rostering and Payroll Support

- Assist with day-to-day rostering and related administrative tasks.
- Enter and process basic timesheets in Xero.
- Review and process employee timesheets,



ensuring accuracy and completeness.
- Assist with payroll administration and interpret relevant award conditions where required.

About You

We are looking for someone who is reliable, organised, and takes pride in maintaining accurate records and delivering high-quality administrative support.

- Knowledge of PRODA and the NDIS MyPlace Portal, with advanced knowledge highly regarded.
- Experience processing NDIS claims and invoices.
- Experience using Xero and ShiftCare, highly desirable.
- Experience with bank reconciliations and general accounts administration.
- Familiarity with timesheet processing and interpreting award conditions.
- Strong Microsoft Office skills, particularly Excel, Word, and Outlook.
- Excellent written and verbal communication skills.
- Robust attention to detail, problem-solving abilities, and a commitment to confidentiality and compliance.
- The ability to manage competing priorities and work both independently and as part of a team.

Why Join Harwood Care Group?

At Harwood Care Group, we value compassion, integrity, and teamwork. This is an opportunity to contribute to an organisation that makes a meaningful difference in people's lives while developing your skills across accounts, payroll, rostering, and NDIS administration.

If you are a detail-oriented and proactive individual who is passionate about making a difference and supporting quality care, we encourage you to apply. Contact Princy on 0415 618 088 if you have any questions or email [email protected]

Pay: $29.00 – $34.00 per hour

Expected hours: 3.0 – 6.0 per week

Work Location: Hybrid remote in Mickleham VIC

📌 Accounts Assistant (Mickleham)
🏢 Harwood Care Group
📍 Mickleham