Are you looking for a role where you can combine strong judgement, relationshipbuilding and practical problem-solving to support people with immediate and longerterm housing needs? As a Pathways Officer with Housing Outreach Mobile Engagement (HOME), you will help provide coordinated multi-agency assistance to individuals and families experiencing, or at risk of, homelessness.
This is a permanent adaptable full-time opportunity based in Ipswich within Housing and Homelessness Services. The role contributes to the department's work delivering housing assistance and homelessness support services that make a real difference to Queenslanders.
In this role, you will:
- assess and respond to customer needs, including immediate and longer-term housing needs, and help customers understand the assistance options available to them
- work with place-based stakeholders to support people experiencing homelessness to access suitable housing options and relevant support services
- build and maintain productive networks with community organisations, support agencies, temporary accommodation providers,
local government and other government partners
- contribute to local initiatives that strengthen service connections and improve coordinated responses
- provide advice to regional management and key stakeholders on issues affecting housing and homelessness service outcomes
This role may suit someone who:
communicates clearly and respectfully with people from diverse backgrounds
- builds strong working relationships and collaborates effectively with customers and stakeholders
- brings sound analytical skills and experience in advising on housing solutions
- demonstrates professional, ethical and culturally sensitive behaviour
- can adapt to changing customer needs and manage competing demands in a balanced way
A Class C driver's licence is required, and travel, including overnight travel, will be part of the role.
Applications will remain current for 12 months.This work is licensed under a Creative Commons Attribution 3.0 Australia License.