In this role you will be responsible for co-ordinating and processing personal and accredited visitor applications and attendance at the correctional centre.

The primary accountabilities of the Visits Processing Officer include:

- Undertake processing of visits bookings ensuring all visitors are approved.
- Input and maintain accurate computerised and hardcopy records of visitor details.
- Ensure confidentiality of all documentation handled and maintain a sure filing system.
- Relay information regarding visits procedure at time of booking.
- Confirm booking on arrival of visitors.
- Direct visitors as required.
- Manage own work-flow by negotiating and confirming work priorities for work completion in consideration of the needs of other officers.




- Answer queries from members of the general public and relatives and friends of prisoners.
- Provide information service relating to visit times, days, duration and frequency of visits.
- Maintain confidentiality when dealing with visitors.
- Receive monies and approved items of prisoner property from and to external parties.
- Maintain confidentiality.
- Liaise with intelligence, custodial and sentence management personnel in relation to individual prisoners as a component of the case and sentence management process.

Applications to remain current for 12 months.

📌 Visits Processing Officer (Wacol)
🏢 Queensland Corrective Services
📍 Wacol