About the Role

As an Insurance Building Assessor / Estimator, you will be responsible for assessing residential building damage, preparing detailed repair scopes and cost estimates, and providing professional reports to support insurance claims.

This position combines field and office-based work throughout South East Queensland and Northern Rivers (NSW) and requires a strong understanding of residential construction, insurance repair processes and customer service.

Key Responsibilities
Assessments & Estimating

- Conduct residential site inspections.

- Safely undertake roof inspections (working at heights is essential).

- Assess damage and determine appropriate repair methodologies.

- Prepare detailed repair scopes, cost estimates and expert reports.

- Review engineering reports, plans and technical documentation where required.

Client & Stakeholder Management

- Liaise with homeowners, insurers, loss adjusters and subcontractors.

- Provide outstanding customer service throughout the assessment process.

- Maintain clear and professional communication with internal and external stakeholders.

Project Coordination

- Work closely with supervisors and trade coordinators

- Assist in resolving scope variations and technical queries.

- Manage multiple projects while meeting internal and external KPIs.

Administration

- Maintain accurate records within Prime Ecosystem and insurer portals.

- Upload reports, photographs and supporting documentation within required timeframes.

- Ensure all documentation is complete, accurate and compliant.

Health, Safety & Compliance

- Follow all company WHS policies and procedures.

- Maintain safe work practices during all site inspections.





- Represent The Blue Heeler Group professionally at all times.

Skills & Experience
Essential

- Previous experience as an Insurance Building Assessor, Insurance Estimator or similar role.

- Strong knowledge of residential construction and repair methodologies.

- Experience preparing detailed reports, repair scopes and cost estimates.

- Experience writing professional assessment and expert reports.

- Excellent written and verbal communication skills.

- Ability to manage multiple projects and competing priorities.

- High level of computer literacy.

- Current unrestricted Australian Driver Licence.

- Current White Card.

- Full Australian working rights.

- Ability to safely inspect roofs and work at heights (working at heights essential).

Highly Regarded

- Trade qualification (Carpentry or similar) - Highly Regarded

- QBCC Supervisor or Builder Licence - Highly Regarded

- Experience using multiple online portals

- Previous insurance repair industry experience.

What's in it for You?

- Market-competitive salary package.

- Fully maintained company vehicle with fuel card and tolls.

- Company mobile phone.

- Company uniform provided.

- Stable, long-term position with a growing business.

- Supportive family-owned team culture.

- Career progression opportunities.

- Working from home opportunities.

- Variety of residential and light commercial projects.

About The Blue Heeler Group

The Blue Heeler Group is a trusted insurance repair and construction company delivering high-quality building solutions across South East Queensland and Northern New South Wales. We pride ourselves on professionalism, integrity and delivering exceptional outcomes for our clients while fostering a supportive environment where our people can succeed.

📌 Insurance Building Assessor / Estimator (Loganholme)
🏢 The Blue Heeler Group
📍 Loganholme