About the role

We are seeking an experienced and proactive Practice Manager to take responsibility for the day-to-day administrative and operational management of the practice. This is a full time permanent employee position, with standard employee entitlements including annual and personal leave. The Practice Manager will be a central point of coordination within the practice, working closely with the Practice Directors, clinical team and administrative staff to ensure the practice operates efficiently, professionally and with a strong focus on patient experience.

Key responsibilities

- Oversee the day-to-day administrative and operational functions of the practice, ensuring smooth workflows and efficient systems

- Lead, support and coordinate administrative staff, including recruitment, training, rostering and performance management

- Oversee front-desk and patient coordination processes, ensuring patients receive a warm, professional and positive experience

- Manage financial and administrative processes including invoicing, payroll, budgeting and reporting

- Ensure compliance with relevant healthcare legislation, privacy requirements, workplace health and safety obligations and practice standards

- Develop, implement and maintain practice policies, procedures and administrative systems

- Oversee patient records, appointment management and reception operations

- Liaise with external providers, contractors and service organisations

- Identify opportunities for continuous improvement and implement practical solutions as the practice grows

- Monitor practice performance and prepare reports and recommendations for the Practice Directors

About you

- Highly organised, reliable and accountable

- Professional, approachable and patient-focused





- Proactive and able to take initiative

- Confident working independently and making sound decisions

- An excellent communicator with strong interpersonal skills

- Comfortable managing multiple priorities in a busy environment

- Detail-oriented and committed to high standards

- Confident using medical practice software and digital systems

- A team player who can build positive relationships with both clinical and administrative staff

- Highly Desirable: Previous medical reception experience, Previous Practice Manager experience, Experience working in a multidisciplinary medical practice, Experience with medical practice software and billing systems, Experience helping establish, develop or grow a medical practice

About us

Aloura Family Practice is a modern, community-focused medical practice providing high-quality healthcare to families across Canning Vale, Southern River and surrounding Perth suburbs. With a dedicated Women's Health Clinic, comprehensive general practice services and a growing multidisciplinary team, we are committed to providing exceptional care that is accessible, personalised and centred around the patient. Our purpose-built practice has been thoughtfully designed to create a warm, welcoming and comfortable environment for patients of all ages.

Benefits

- Permanent full-time position

- Standard employee entitlements including annual and personal leave

- Work in a modern, purpose-built Canning Vale clinic

- Work closely with an expanding multidisciplinary clinical team

- Opportunity to help shape the practice's systems, culture and patient experience from an early stage

- Prospect for increasing responsibility and professional growth

- A role where your ideas, initiative and contribution can make a genuine difference

- Competitive remuneration

📌 Full Time Practice Manager (Canning Vale)
🏢 Aloura Family Practice
📍 Canning Vale