Events & Sales Manager

Mayfair Lane Pub & Dining Room

Who We Are…

After spending over 20 years respectively abroad and another 2 years in Perth to understand the markets in Perth, we have opened a High-End Gastro Pub & Dining Room in West Perth focusing on simple and delicious pub fare and something a little special in the dining room with an award-winning wine list.

Offering over 40 years of experience, we have worked all over the globe, UK, Canada, America, South Africa & Recent Zealand. We have an incredible opportunity and looking for an experienced Event & Sales Manager.

Based in West Perth, the venue caters for a wide variety of the capital's clientele. Ranging from intimate functions in our Private Dining Room to larger parties in the pub. From Wine Dinners to Corporate Buy Outs, the role of the Sales Manager is critical to the businesses success.

As the Event & Sales Manager, you will have a background in a customer facing environment, dealing with a demanding and often competitive industry, create a fun and determined environment whereby you can achieve the targets set by senior management.

You will need to have a warm and friendly personality when dealing with clients during lucrative site tours, as well as great negotiation skills when trying to secure vital business during the testing periods of the year.

Your Objectives will be:

Income Generation

- Organises and coordinates services for small businesses, conferences, events, functions, banquets, seminars and especially wine events.

- Develop marketing and sales strategies to promote the business and generate incremental sales.

- Ensure that tactics and plans are delivered on time and that budgeted revenues are achieved and exceeded.

- Establish and grow customer and client database and use subsequent data for effective tactical and strategic marketing.





- Implement and manage the venue's sales and event systems, and processes.

- Create sales leads and business development opportunities.

- Proactively build effective relationships with business partners – both internal & external

- Nurture relationships & build rapport with future & past clients with effective outreach, to ensure repeat business.

- Maintain strong relationships with internal and external service providers.

- Create, organise and manage the smooth running of all aspects of functions and events - including all marketing, ticket sales, design & development.

- Maintain current Social Media Strategy, utilising all platforms for target reach.

- Be responsible for the computerised reservations system, and ensure that revenue is maximised through effective use of available space and table plans.

Customer and Client Relationships

- Ensure that all incoming enquiries are dealt with promptly and professionally, and deliver a high level of conversion from enquiry to firm booking.

- Ensure that customer requirements are clearly communicated to relevant departments, to ensure that our customer experience is exceptional.

- Oversee the running of reservations, reception, party and events teams and ensure that the customer experience is to Mayfair Lane's standard.

- Essential Skills and Experience for this Role

- Planning and organising self and others

- Passion for standards of excellence

- Training and developing others

- Excellent execution

- High achievement drive. A strong commitment to drive for results

- Exceptional organisational, administration and time management

- Strong Negotiating and problem solving capabilities

- Have an understanding of online marketing and different platforms; mailchimp, canva, wordpress and google.

- Have a strong understanding of the importance of company branding.

📌 Function & Events Manager (West Perth)
🏢 Mayfair Lane Pub & Dining Room
📍 West Perth