About the role

The Dental Practice is looking for enthusiastic, polished, and professional Front Office Coordinator / Patient Experience who are passionate about delivering a premium level of service in a welcoming, modern dental setting. You will be connecting with people, thriving in a fast-paced setting, and taking pride in making every patient feel valued. Training will be provided to excel in this role.

Key responsibilities

- Build relationships with patients and coordinate treatment

- Manage multiple administrative tasks while keeping everything running smoothly

- Deliver a premium patient experience

- Support teammates and contribute to a positive workplace culture

- Make patients feel welcome and well cared for

- Pay attention to details that make a difference

- Show genuine care and make every interaction feel personal and memorable

About you

- Friendly, approachable, and naturally enjoy building relationships

- Professional and polished with strong attention to detail

- Confident using computers and comfortable with technology

- Strong administrative skills, organised and proactive

- Team player who enjoys collaborating with others

- Customer service focused with experience in client-facing roles such as hospitality,



retail, or travel

- Positive, motivated, and people-focused - we want you to be the definition of a people person!

About us

At The Dental Practice, we're passionate about providing exceptional dental care and creating positive experiences for every patient who walks through our doors. We believe that great service goes beyond the basics. It's about showing genuine care, paying attention to the little things, and making every interaction feel personal and memorable. Our team is guided by three key values: Above and Beyond, Excellence with Passion and Care, and Positivity and Teamwork. Our job satisfaction is knowing that we have improved our patient's quality of life.​

Benefits

- A modern dental practice where patient experience and quality service are at the heart of everything

- Career development opportunities to build skills and grow professionally within the dental industry

- A supportive team of passionate, friendly people who value teamwork, respect, and collaboration

- A rewarding role making a genuine difference by helping patients feel comfortable, confident, and cared for

📌 Front office coordinator (Burwood)
🏢 The Dental Practice
📍 Burwood