About the role

As a Christmas Casual Retail Assistant at Palermo Perfumes, you'll be at the heart of the Palermo experience, helping customers find a scent they’ll love and making every visit memorable.

Key responsibilities

- Greet every customer warmly and quickly work out what they're looking for, whether it's a gift, a signature scent or a last-minute save

- Guide customers through our range with confidence, matching fragrances to personalities, occasions and budgets

- Build bigger, better sales through thoughtful recommendations, gift sets and add-ons

- Deliver an exceptional customer experience and celebrate wins with your team

- Keep the store looking sharp and gift-ready through replenishment, merchandising and housekeeping

- Process transactions accurately and efficiently on our point-of-sale system, even at peak times

- Handle busy trading periods with energy, patience and a smile

About you

- Experience as a retail assistant, sales assistant or in customer service, ideally in fragrance, beauty or luxury retail (desirable, not essential)

- A genuine love of people and a natural ability to build rapport with customers

- A sales-driven mindset, with the confidence to recommend and upsell

- A can-do, positive attitude toward every part of the role, from the shop floor to the stockroom

- An eye for detail and pride in keeping the store beautifully presented and well stocked





- Comfort working in a rapid-paced environment with high customer traffic and large stock volumes

- A polished, professional presentation that suits Palermo's sleek, signature black look

- Flexible availability from November 2026 to January 2027, including weekends, public holidays and extended trading hours

We are recruiting for:

- Canberra Centre (Canberra City)

- Westfield Belconnen

- Westfield Woden

About us

At Palermo Perfumes, we believe everyone deserves to wear a fragrance they love. Our perfumes are proudly made in Australia using French essences and natural essential oils. With 60+ stores across Australia and a growing online presence, we make premium fragrance accessible, affordable and easy to explore, helping every customer find a scent that truly fits who they are.

Benefits

- Training that sets you up to succeed with product and fragrance training so you can recommend with confidence from your very first shift

- Managers who back you with coaching on the floor and support through the busiest weeks of the year

- A supportive, high-energy team that works together and celebrates each other's wins

- Opportunity to move into ongoing roles once the festive season wraps up for top performers

We’d love for you to join us this festive season and help our customers find a fragrance they'll love. Apply now!

📌 Christmas Casual Retail Assistant (Canberra)
🏢 Palermo Perfumes
📍 Canberra