Lead day-to-day operations of a busy resort-style venue in Pelican WatersYour new company

Hays is proud to partner with a well-established hospitality venue in Pelican Waters. This organisation offers a diverse hospitality setting including restaurant dining, bar service, functions and events. As the business continues to grow, an opportunity has arisen for an experienced hospitality leader to oversee day-to-day operations.

Your new role

As the Venue Operations Manager, you'll take ownership of the venue's daily operations, balancing service with team leadership, rostering, budgets and commercial results. You will work closely with the Director & Head Chef to achieve goals and deliver an outstanding experience for guests.

Key responsibilities include:
Overseeing restaurant, bar and function operations, including opening and closing venue
Preparing and managing rosters to meet operational requirements
Monitor budgets, control costs and identify opportunities for improvement
People management for all restaurant staff, including recruitment, onboarding, rostering, performance management, training & development.
Address any FOH issues and resolve them efficiently
Coordinating corporate functions,



events and special occasions
Ensuring compliance with workplace health and safety, licencing and venue policies

What you'll need to succeed
Previous experience in hospitality, venue or food and beverage management
Strong leadership experience managing large hospitality teams
Demonstrated experience with rostering, labour management and budgeting
A hands-on and customer-focused management style
Experience managing functions, events or multi-faceted hospitality operations
Excellent communication and stakeholder management skills
A sound understanding of hospitality compliance and operational standards

What you'll get in return
Competitive salary package of approximately $100,000-$120,000 + super
Autonomy to influence venue performance and guest experience
Long-term career chance within an established organisation
Chance to lead a diverse hospitality operation
Supportive and collaborative leadership team
Beautiful Sunshine Coast location

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

📌 Venue Operations Manager Queensland
🏢 Hays
📍 Queensland