Senior Escalated Complaints Resolution Lead Hybrid Parramatta

Senior Escalated Complaints Resolution Lead Hybrid Parramatta

18 Oct
|
Insurance and Care NSW (icare)
|
Parramatta

18 Oct

Insurance and Care NSW (icare)

Parramatta

icare is seeking a Resolution Lead for a fixed-term contract until May 2027, based in Sydney with hybrid options across Parramatta, Gosford and the Sydney area. The role focuses on fair, empathetic resolution of complex escalated complaints and supports continuous improvement across schemes.

The ideal candidate will have experience in insurance or regulated settings, solid communication skills, and the ability to manage multiple priorities with careful attention to detail.
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📌 Senior Escalated Complaints Resolution Lead Hybrid Parramatta
🏢 Insurance and Care NSW (icare)
📍 Parramatta

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