Automotive Parts Interpreter - Repco Castle Hill - Full Time

Assist our DIY & trade customers with technical product support and impart your knowledge. Lead trade sales; build the credibility of the store.

Automotive Parts Interpreter

Repco is a leader in the automotive aftermarket parts market and is one of the most widely recognised brands in Australia & New Zealand. Our brand stands for quality, expertise, and knowledge & our team members are valued and appreciated. We deliver careers and experiences that are supportive, rewarding, and inclusive and we are passionately focused on safety, results, and continuous improvement. Repco is a division of GPC Asia Pacific.

Employee benefits include
Attractive discounts across all GPC AP businesses’
Employee reward & recognition programs
Work-life balance
Ongoing training and career development
A protected and inclusive team environment
Employee Assistance Program
Parental leave top-up allowance

About the role

Repco Automotive Parts Interpreters are experts who:
Provide technical support to trade & retail customers,



using their expert automotive parts/mechanical knowledge
Build effective customer relationships
Use up-to-date product information & knowledge to problem‑solve, and maximise sales
Are committed to providing genuine service, creating lasting impressions and moments that matter for customers
Enjoy working in a busy phone‑based customer service role
Are safety aware , constantly striving to provide the safest work setting for themselves, teammates & customers

About you
Have a safety mindset & always strive to provide the safest work workplace
Demonstrate automotive parts or mechanical experience
Be a passionate customer service expert with some sales experience
Be comfortable sharing knowledge; ability to communicate in a technical and non‑technical manner
Be a natural problem solver who is solutions focused
Experienced using computers / computer programs
Be a proactive and driven team player, who can also work independently
Have a flexible availability and hold
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