Senior Customer Service Capability Specialist Hybrid Sydney (Australia)

Senior Customer Service Capability Specialist Hybrid Sydney (Australia)

18 Oct
|
AFCA
|
Australia

18 Oct

AFCA

Australia

AFCA is seeking a Senior Specialist, Customer Service Capability to design, deliver and sustain capability solutions for our Customer Service teams. You’ll own induction and foundational learning programs and collaborate with leaders and SMEs to translate requirements into practical, scalable learning resources.

In a hybrid workplace, you’ll champion adult learning principles, inclusive design, and continuous improvement to uplift performance.
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📌 Senior Customer Service Capability Specialist Hybrid Sydney (Australia)
🏢 AFCA
📍 Australia

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