Senior Service Desk & Sla Champion Hybrid It Support Sydney

Senior Service Desk & Sla Champion Hybrid It Support Sydney

18 Oct
|
Ntt Data
|
Sydney

18 Oct

Ntt Data

Sydney

NTT DATA in Sydney is seeking a Senior Service Desk Analyst IT Support with SLA champion responsibilities. You will be the first line of contact handling calls, chats, tickets, and mailbox management, applying ITIL-based procedures to incidents and service requests.

You’ll work in a hybrid workplace, coordinate with resolver groups, and produce breach reports while driving improvements to service delivery and client satisfaction in a busy Managed Services desk.
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📌 Senior Service Desk & Sla Champion Hybrid It Support Sydney
🏢 Ntt Data
📍 Sydney

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