Customer Success Specialist: Revenue Retention & Training Melbourne (Australia)

Customer Success Specialist: Revenue Retention & Training Melbourne (Australia)

18 Oct
|
OnSide
|
Australia

18 Oct

OnSide

Australia

Onside is seeking a Customer Success Manager to own revenue retention for SMB customers. You will use account health data to prioritize actions and lead recovery plans to protect renewals.

You will ensure customers and their staff leverage Onside from day 1 and beyond, tailoring training methods from webinars to in office visits and collaborating closely with Customer Success, Territory, Onboarding, and Support teams to convert feedback into action.
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📌 Customer Success Specialist: Revenue Retention & Training Melbourne (Australia)
🏢 OnSide
📍 Australia

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