About the role

As a Senior Luxury Jewellery Sales Consultant at Ecali Fine Jewellery, you will be responsible for providing exceptional customer service and driving sales in our prestigious family-owned boutique in Subiaco. We are a small team who are very conscious of a work life / home life balance. This can be a full-time role or part time role and will be crucial in delivering an unparalleled shopping experience to our discerning clientele.

Key responsibilities
Engage with customers, understand their needs and preferences, and provide personalised recommendations
Build and maintain strong, long-term relationships with clients by delivering exceptional, personalised service
Act as a trusted advisor, guiding clients through significant emotional purchases such as engagement and wedding rings
Demonstrate and explain the features and perks of our exclusive jewellery collections
Process sales transactions and handle payments accurately
Maintain an impeccable store appearance and ensure product displays are visually appealing

About you
Experience in either luxury retail or jewellery industry is sufficient to meet our requirements
Weekend availability is required as part of your flexible working schedule




Exceptional customer service skills and a passion for providing a premium shopping experience
Strong product knowledge and the ability to educate customers on the unique features of our jewellery
Excellent communication and interpersonal skills, with the ability to build rapport with customers
Attention to detail and a meticulous approach to maintaining store presentation standards
Flexible and adaptable
A team player who is willing to support colleagues and contribute to the overall success of the store
Valid work visa or Australian work rights are acceptable for this position

About us

Ecali Fine Jewellery is a family-owned manufacturing boutique, known for our exquisite craftsmanship and exceptional customer service. With a focus on ethical and sustainable practices, we are committed to providing our clients with the finest quality jewellery, an unparalleled shopping experience, while creating beautiful memories.

Perks
Market-competitive salary
Small team with a supportive and collaborative team environment
Provide a outstanding work life / home life balance
Comprehensive product training and ongoing professional development
Employee discount on our exclusive jewellery collections

📌 Senior Luxury Jewellery Sales Consultant Subiaco
🏢 Ecali Fine Jewellery
📍 Subiaco