Superloop is seeking a Customer Resolution Specialist in Melbourne to manage and resolve customer complaints, including FDV and high-risk escalations. The role covers inbound/outbound engagement, proactive problem-solving, and collaboration with internal teams to deliver timely resolutions.
You will handle urgent scenarios and work towards reducing repeat contacts while maintaining confidentiality and solid customer trust.
J-18808-Ljbffr
📌 Remote Customer Resolution Specialist Fdv & High Risk Melbourne (Australia)
🏢 Superloop
📍 Australia
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