Job Description

About the role Black Truck & Ag' is seeking a talented Parts Interpreter to join our team in Chinchilla, QLD. In this full-time position, you will be responsible for providing expert advice and support to customers, ensuring they receive the right parts and accessories for their vehicles and equipment.

What you'll be doing
Assist customers in-person, over the phone, and via email to identify and locate the appropriate parts and accessories for their needs
Utilize your technical knowledge and problem-solving skills to provide accurate and timely information to customers
Maintain inventory levels and identify opportunities to improve product availability
Collaborate with the sales and service teams to ensure a seamless customer experience
Provide exceptional customer service and build strong relationships with both new and returning customers
Participate in regular training to stay up-to-date with recent products and industry developments

What we're looking for
Relevant experience in a parts interpretation or customer service role within the automotive or agricultural industries




Strong technical knowledge and understanding of vehicle and equipment parts and accessories
Excellent communication and customer service skills, with the ability to provide transparent and concise information
Proficient in using computerised inventory and ordering systems
Attention to detail and the ability to work accurately under pressure
A positive, friendly, and helpful attitude

What we offer At Black Truck & Ag', we are committed to providing our employees with a supportive and rewarding work environment. In addition to a competitive salary, we offer a range of benefits, including:
Ongoing training and development opportunities
Discounts on products and services
Opportunities for career advancement
A team-oriented and friendly team culture

About us Black Truck & Ag' is a leading provider of parts, service, and equipment for the automotive and agricultural industries in regional Queensland. With a reputation for quality, innovation, and exceptional customer service, we are dedicated to supporting our local communities and helping our customers succeed.
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