Why Join EML?
An Award-Winning Celebratory Culture That Recognises YouEML is known for its strong culture of appreciation, connection and celebration.
Our people benefit from a powerful Reward & Recognition program, with more than 30,000 recognition moments shared in a single year, making our people feel valued and supported.Flexibility That Supports Your Life After your probation (subject to performance), you have the flexibility to work from home along with the choice between:Monthly rostered days offA 9-day fortnightGrow With a Specialist Organisation Because personal injury is the only thing we do, EML offers one of the most stable and future-focused careers in the industry.
Our deep expertise, purpose-driven work and development pathways help you build a long-term career in a field where your skills will always be in demand.
EML's investment in AI-powered technology is designed to reduce admin, giving you more time to focus on making a real difference in people's lives.Make a real difference in people's lives with EML Join our Ambulance or Fire team and manage your own portfolio of workers compensation claims.
Liaise with injured workers, their employers, and Allied Health professionals.
You will also work with internal specialists to create a strategic plan to help injured workers get back into work as quickly and safely as possible.
This will be a full- time, permanent position based in the Parramatta office with flexibility to work from home once fully trained, considered from month three, subject to performance and approval.YOUR RESPONSIBILITIESTake responsibility of a full portfolio of workers compensation claims with a focus on physical and psychological based injuriesWork together and maintain relationships with injured workers,



their employers and several external stakeholders to help the injured worker back to work as quickly and safely as possibleWork with our Injury Management Specialists to develop and implement a plan to assist the injured workers' return to work journeyABOUT YOUYou pride yourself on giving world class customer service and have experience building a rapport and collaborative relationships with each customerProactive, self-motivated and can think creatively when engaging with stakeholders such as workers, employers and providersExperience managing, negotiating and influencing positive outcomesEnjoy working collaboratively within a supportive team environmentPassion for resolving conflicts and can handle challenging conversationsWhy You'll Love Being Part of EMLHybrid work options for better balanceFitness Passport providing heavily discounted access to your local gyms, pools and fitness facilitiesDiscounts at 350+ retailers via RewardsHub plus discounts with corporate banking, super and private health insurance partnersCorporate wellbeing program, including gym and health insurance discountsComprehensive learning and development tailored to help you growMore than a traditional Employee Assistance Program, our EAP provides access to professional medical advice and safety features for our employees and their familiesCompany-wide celebration events that keep us connectedAnnual incentive scheme + regular salary reviewsIf you're looking for a purposeful, people-focused career with stability, balance and a culture that celebrates you we would love to hear from you.
and help people get their lives back.About UsThere's huge satisfaction from knowing that your talent and hard work has a purpose.
You will be making a difference that counts.
Our people care about making a difference.
We are looking for people who share our commitment to positive change.
Once we have found you, we pull out all the stops to keep you.
The focus and support we provide for career development are one of the reasons we have such a vibrant, engaged, and talented team.
You will not be forgotten here.
Your career at EML will be full of opportunities to gain current skills, work, grow and succeed with us.
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📌 Case Manager (Sydney)
🏢 Employees Mutuals
📍 Sydney