Burwood Council is seeking a Coordinator Customer Experience to lead a high-performing team and drive customer-centric improvements across call centre and frontline services.
You will shape innovative strategies, measure performance, and collaborate to deliver inclusive, accessible services for our diverse community.
This permanent full-time role offers a versatile work pattern and a supportive culture committed to learning and development.
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📌 Customer Experience Lead: Flexible, Impactful Transformation (Melbourne)
🏢 Careers at Council
📍 Melbourne
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