Strategic Deployment Services - Parkhurst QLD
An opportunity has arisen for aCustomer Service Officerto join ourdynamicteam.
SDS Trainingis recognised as one of the leading registered training organisation (RTO) throughout Queensland.
This company has a national network geared towards providing exceptional customer service offering quality industry relevant training solutions in the Transport, Heavy Industry, Civil Construction, Mining, Drilling, High Risk, Rail and the Health sectors.
Are You Ready to Make an Impact?
If you are a motivated individual with apassion for salesandcustomer service, this is your chance to join a supportive, fast-paced environment where your skills will be valued.
As part of our team, you will contribute to our continued success in thetrainingindustry.
Key Responsibilities:
Drive salesof our diverse training products, aiming to exceed monthly and quarterly sales targets.
Identify new business opportunities, generate qualified leads, and close sales to build strong client relationships and secure long-term contracts.
Build and nurture client relationships, ensuring repeat business and loyalty.
Providetailored training solutionsto clients based on their unique needs and business goals, enhancing client satisfaction and service delivery.
Serve as theprimary point of contactfor all client inquiries,



ensuring ahigh level of client satisfactionand prompt resolution of issues.
Administer client accounts, schedule training sessions, process orders, and ensure the smooth delivery of services in line with client expectations.
Maintain accurate records of allclient interactionsandsales activitiesin our CRM system.
What You Will Bring:
Enthusiasticandenergetic approach to client service and business development.
Apassionforcustomer service excellence, with the ability to connect and engage clients.
Adynamicphone manner -cold calling
Aself-motivatedattitude with a focus on achieving results and exceeding expectations.
Attention to detailand acommitmentto delivering high-quality, error-free work.
Aproactive mindsetto manage and schedule multiple diaries,ensuring efficient coordination across teams.
Quick adaptabilityto changes in schedules, always working to ensure smooth operations.
Why Join Us?
Work in adynamic, growing companywith strong values in customer satisfaction.
Be part of aprofessional, supportive teamthat is passionate about growth and innovation.
Competitive salaryand perks package.
A rewarding role where your contributionsdirectly impactthe success of our business and clients.
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📌 Customer Service Officer (Rockhampton)
🏢 Strategic Deployment Services
📍 Rockhampton