Preston, Melbourne (4 days Onsite / 1 day WFH)
176 Working Days (~6 Months)
Pharmaceutical / Retail / eCommerce / Healthcare experience
About the Opportunity
We are seeking an experienced, pragmatic, and outcomes-driven Scrum Master to join a high-performingDigital & eCommerce team within an enterprise Pharmaceutical / Healthcare company.In this role, you will lead an internal backend development squad delivering crucial newB2B eCommerce capabilitieswithin a modern, headless technology stack.
You will play a pivotal role in managing delivery flow, removing impediments, and coordinating critical dependencies across internal microservice teams and an external frontend agency partner.
Key Responsibilities
Agile Facilitation:Lead all core Scrum/Kanban ceremonies (Sprint Planning, Daily Stand-ups, Reviews, Refinement, and Retrospectives) ensuring explicit focus, actionable outcomes, and shared accountability.
Dependency & Delivery Management:Actively identify and manage cross-functional dependencies between internal backend squads and the external agency building the frontend portal.
Backlog & Flow Optimization:Partner closely with Senior Product Owners and Project Managers to support backlog prioritization, capacity planning, sizing, and release tracking.
Impediment Removal & Risk Management:Proactively unblock the team, resolve conflicts, and elevate risks early to maintain high delivery confidence against strict target deployment dates.




Delivery Transparency:Maintain pristine delivery tracking in Jira/Azure DevOps and provide decision-ready reporting on team velocity, throughput, and release readiness.
Team Coaching:Promote continuous improvement, foster a psychologically safe culture, and use metrics to build sustainable team velocity and predictability.
Key Requirements & Selection Criteria
Agile Experience:Proven senior level experience as a Scrum Master within complex, cross-functional tech environments.
E-Commerce / Digital Expertise:Prior experience delivering digital, headless eCommerce platforms, microservice architecture updates, or complex multi-system integrations.
Dependency Orchestration:Demonstrated ability managing complex cross-team dependencies and third-party vendor/agency delivery schedules.
Tooling:Proficiency inJira,Azure DevOps,Confluence, or equivalent Agile management suites.
Domain Knowledge (Highly Advantageous):Background inPharmaceutical, Retail, Healthcare, or eCommercesectors is strongly preferred.
Certifications (Desirable):PSM I/II, CSM, or equivalent formal Agile certifications.
Soft Skills:A calm, proactive, and resilient communicator who builds trust easily and brings clarity to ambiguous or fast-moving environments.
Please note: A standard National Police Check will be required for the successful candidate.
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📌 Scrum Master (Melbourne)
🏢 Redwolf + Rosch
📍 Melbourne