Working from parts diagrams, model and serial numbers, and verbal or written fault descriptions, you'll identify and source the correct spare parts for our trade and retail customers, keep our parts systems accurate, and help our warehouse and counter teams move quickly and correctly.
Key responsibilities
Interpret customer and technician enquiries (phone, email and counter) to identify the exact spare part required
Cross-reference model and serial numbers against manufacturer parts diagrams, exploded views and manuals
Source parts from our suppliers and manufacturers, including special orders and back-orders
Process parts orders, quotes, credits and returns accurately in our system
Maintain and update parts records, pricing and stock levels
Assist with picking, packing and receiving of stock as needed
Provide friendly,



knowledgeable service to trade customers, technicians and the public
About you
Previous experience in appliance spare parts, whitegoods, or a related trade background (highly regarded)
Confidence reading technical parts diagrams and manufacturer documentation
Strong attention to detail - the right part, every time
Excellent communication skills, in person and on the phone
Comfortable using computerised inventory and ordering systems
A reliable, team-first attitude
About us
Wholesale Appliance Supplies is an established Gold Coast business operating across Gold Coast, Newcastle and Central Coast locations.
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📌 Appliance Spare Parts Interpreter (Gold Coast)
🏢 WHOLESALE APPLIANCE SUPPLIES
📍 Gold Coast