Employment Type:Full-time, Part-time, or Contractor
About Computer Cures
Computer Cures is a trusted provider of professional IT support services across Melbourne, delivering reliable, customer-focused technology solutions to residential and small business clients.
We pride ourselves on transparent communication, ethical service, and practical problem-solving.
With a solid reputation and growing demand, Computer Cures continues to expand its team to support clients efficiently and professionally.
Position Overview
We are seeking experienced and customer-focused Onsite IT Technicians to join our expanding Melbourne team.
This role involves providing hands-on technical support to homes and small businesses, delivering timely solutions while maintaining a high standard of professionalism and customer service.
Computer Cures manages all client bookings, scheduling, and administration, allowing technicians to focus entirely on service delivery and technical support.
Key Responsibilities
Provide onsite IT support to residential and small business clients across Melbourne
Diagnose and resolve issues relating to:
Internet connectivity, Wi-Fi, routers, printers, and email
Windows and macOS systems
Mobile devices, smart TVs, and streaming platforms
Install, configure, and maintain:
Network and Wi-Fi equipment
Antivirus and data backup solutions
Perform virus and malware removal and system optimization
Deliver clear, easy-to-understand advice and user training




Maintain accurate job documentation and service notes
Communicate professionally with clients, including courtesy calls when arriving or delayed
Uphold Computer Cures' service standards and customer experience expectations
Required Skills and Experience
Demonstrated experience in onsite or field-based IT support
Strong working knowledge of:
Windows, macOS, iOS, and Android
Microsoft 365 and Google Workspace
Solid understanding of hardware, software, and home/small business networking
Excellent communication and interpersonal skills
Ability to explain technical concepts in a clear, non-technical manner
Requirements
Reliable vehicle and own tools
Laptop or tablet suitable for field work
Smartphone (iPhone 8 or newer)
Full Australian working rights
Police check (or willingness to obtain one)
Public Liability Insurance (required for contractors)
Why Join Computer Cures?
Flexible engagement options: full-time, part-time, or contractor roles
Competitive remuneration with regular EFT payments
Consistent workflow with no requirement to source your own clients
Flexible scheduling to support work–life balance
Comprehensive administrative and booking support from our Melbourne-based team
Ongoing training, development, and opportunities for career progression
Supportive, professional team culture that values integrity, reliability, and quality service
To learn more about Computer Cures, visit
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📌 Field Technician (Melbourne)
🏢 Computer Cures
📍 Melbourne