About the Company
Our client is a global technology organisation supporting laboratories, research facilities, pharmaceutical manufacturers and regulated production environments across Australia and New Zealand.
Through a portfolio of advanced analytical, monitoring and laboratory technologies, they help customers maintain critical quality, compliance and operational standards.
Due to continued growth, they are seeking an experienced Field Service Engineer to join their national service team to be based out of Sydney.
About the Role
This is a customer-facing field service position responsible for the installation, maintenance, validation, calibration and repair of sophisticated laboratory and process instrumentation.
Working across pharmaceutical, biotechnology, healthcare, research and manufacturing environments, you will support equipment used for analytical testing, process monitoring, compliance monitoring and laboratory operations.
The role combines hands‐on technical work, troubleshooting, customer training and project‐based installations.
Installation and commissioning of laboratory instrumentation and associated systems
Preventative maintenance, breakdown support and fault finding
Calibration, qualification and validation activities
Diagnosing electrical, mechanical and software‐related issues
Providing technical support and customer training
Managing service schedules and customer site activities
Maintaining service documentation and compliance records
Supporting custom projects, upgrades and equipment integrations




Working closely with customers operating within GMP and highly regulated environments
About You
You are a technically strong engineer who enjoys solving complex equipment issues and building long-term customer relationships.
To be successful, you will possess:
Previous Field Service Engineer, Service Technician or Technical Support experience
Experience supporting scientific, laboratory, medical, analytical or industrial instrumentation
Strong electromechanical troubleshooting capability
Knowledge of calibration, validation or equipment qualification processes
Excellent communication and customer‐facing skills
The ability to work autonomously and manage a field‐based territory
Robust planning, organisation and problem‐solving skills
A current driver's license and willingness to travel
Highly regarded:
Experience in pharmaceutical, biotechnology, diagnostics or laboratory environments
Exposure to process monitoring or analytical instrumentation
IQ/OQ/PQ validation experience
Electrical service or instrumentation qualifications
Experience working within GMP, GLP or ISO‐regulated environments
What's on Offer
Competitive salary package
Company vehicle and tools of trade
Ongoing technical training and development
Exposure to advanced laboratory and process technologies
Opportunity to work with leading pharmaceutical, biotechnology and research organisation's
Autonomous role with strong growth opportunities potential
Applicants must have unrestricted Australian working rights.
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📌 Field Service Engineer (Sydney)
🏢 Ke Select
📍 Sydney