Permanent full-time position | Monday to FridayLive and work locally | 45 mins from ToowoombaKey technology leadership role | Highly competitive remuneration and benefitsThe New Acland Coal Mine (NAC), a thin seam open cut mining operation is owned and managed by New Hope Group.
Based in Acland, a short drive north-west of Toowoomba, NAC has played a key role in the Darling Downs region as an employer and economic contributor since it began operation in October ****.About the role:As NAC continues to progress, we are seeking an experienced and motivated Technology Superintendent to drive the performance, reliability and continuous improvement of our Operational Technology (OT) and Information Technology (IT) environments.WorkingMonday to Friday, and reporting to the Maintenance Manager, the Technology Superintendent will ensure that site technology systems and hardware are secure, scalable, supportable and aligned with operational requirements, business needs and approved standards.
You will lead a team of Technology Analysts and drive the implementation of technology changes across site operations.What you will do:Provide daily leadership, direction and support to the site Technology roles, including task prioritisation, coaching, performance support and development planningCoordinate the safe and effective maintenance, support and improvement of site OT and IT systems, HME technology, light vehicle technology, and OT and IT hardwareAct as the primary site coordination point across all site departments and New Hope Group (NHG) Technology, vendors and contractors for OT and IT system priorities, incidents, support requirements, projects and improvement workEnsure proposed site technology solutions follow the NHG intake process and align with approved architecture, security, integration, data, supportability and lifecycle standards,



with exceptions formally assessed and approved before implementationCoordinate implementation of approved cyber security controls across site IT and OT environments, including asset visibility, access control, vulnerability remediation, secure configuration, monitoring support, physical protection and evidence required for assurance activitiesMonitor system performance, recurring defects, maintenance trends and operational risks, and implement practical tactics, repairs or improvement strategies to improve reliability and reduce business impactSupport technology planning, budgeting, forecasting, purchasing, lifecycle planning, spares management, service agreements and disposal strategies for OT and IT assetsTo be considered for this chance, you will have:Relevant nationally recognised trade qualification, technical qualification or demonstrated equivalent experience in OT and IT systemsDemonstrated experience coordinating maintenance, support or project activities across OT and IT in a mining, industrial, heavy industry or similar operational environmentExperience with OT and IT systems and hardware, including ERP, Contractor Management Systems, Fleet management systems, collision awareness systems, digital radio communications, CCTV, networked field devices, environmental monitoring (Noise, Dust), machine technology, diagnostic systems, networking (Wi-Fi, LTE), business reporting, end-user hardware and supporting infrastructureSound understanding of work management, defect management, change control, risk management,



contractor management and safe systems of work within an operational site environmentDemonstrated ability to lead, coach and prioritise the work of technical personnel while maintaining strong relationships with operational departments and external service providersExperience in budgeting, cost control, purchasing, lifecycle planning, continuous improvement and vendor performance managementStrong communication, planning and stakeholder-management skills, including the ability to translate technical issues into practical operational actions and clear business communicationProven ability to work to deadlines and ensure activities are performed in accordance with all relevant company, legislative, cybersecurity and SHEMS requirementsWhat working at NAC offers:$**** contributed annual to your private health (Medibank)5 weeks annual leave per annumCoal Long Service Leave after 8 years' service in the industryNovated Lease / Salary packagingFitness Subsidy & Smart Saver discount programWellness programs including annual flu vaccinations and skin checksWorking for an organisation who is committed to the prosperity of the local communityCareer development through structured programs and diversified on the job work experiencesWhy work with us:At NAC we make the health, safety, and well-being of our people our absolute priority and we are committed to providing a safe and healthy work environment with the core objective that our people go home at the end of the day unharmed.NAC offers a unique opportunity to live and work locally in the family friendly and developing Toowoomba Region, whilst enjoying the benefits a career in mining offers.NHG and NAC are Equal Opportunity Employers and we committed to promoting a workforce that embodies the people, the community, and attributes of the regions in which we operate.
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📌 Technology Superintendent (Toowoomba)
🏢 New Hope Group
📍 Toowoomba