Pay: $***** per hour + superLocation: Gladstone, QLDEmployment Type: Locum contract - ASAP startHours: 8:00am-4:00pmTradewind Australia is seeking an experienced Housing & Homelessness Case Manager to support a Crisis Accommodation Program (CAP) in Gladstone.
This is an chance to provide practical, client-centred support to individuals and families experiencing homelessness, helping them navigate crisis accommodation and work towards safe and sustainable housing outcomes.About the RoleAs a CAP Case Manager, you will support clients residing in crisis accommodation, providing ongoing case management from intake through to exit.
The role combines both face-to-face & online support, allowing you to maintain consistent engagement and support clients throughout their accommodation journey.
You will work closely with clients to identify their immediate needs, develop achievable case plans, address barriers to housing and connect them with relevant community and housing services.Key ResponsibilitiesProvide ongoing case management to clients experiencing homelessness or housing instabilityAttend the accommodation property for face-to-face client engagementMaintain regular telephone contact with clients to monitor wellbeing, provide support and follow up on case plan goalsComplete intake, assessment and case planning,



supporting clients from entry through to exitAssist clients to identify and address barriers to securing longer-term accommodationProvide practical support, advocacy, information and referrals to appropriate servicesSupport clients to access housing, financial, health and community servicesDevelop and maintain strong relationships with clients and key service providersRespond appropriately to changing client needs and emerging risksMaintain accurate case notes, client records and outcomes in relevant systemsWork collaboratively with housing providers and other community services to achieve sustainable housing outcomesSupport clients to develop the skills and confidence required to maintain longer-term housingThe Ideal CandidateProven case management experience within housing, homelessness or related community servicesExperience supporting clients experiencing complex needs and housing instabilityKnowledge of tenancy requirements, property management and housing pathwaysTrauma-informed, person-centred approach to case managementStrong communication and engagement skills, including confidence providing support over the phoneStrong case planning, advocacy and stakeholder coordination skillsStrong documentation and case noting skillsAbility to work independently while contributing effectively to a wider teamEssential RequirementsCurrent Driver's LicencePolice CheckBlue CardMinimum Certificate III in Community Services (or equivalent)
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📌 Case Manager: Crisis Accommodation Program (Cap) (Gladstone Central)
🏢 Tradewind Australia Pty
📍 Gladstone Central