Client Service Officer: Empathetic Caseload Navigator (New South Wales)

Client Service Officer: Empathetic Caseload Navigator (New South Wales)

17 Oct
|
Government client (agency undisclosed)
|
New South Wales

17 Oct

Government client (agency undisclosed)

New South Wales

NSW Government in Newcastle is seeking experienced Client Service Officers to manage caseloads, respond to enquiries and help customers navigate financial arrangements.
You will work within established policies and escalate complex matters when needed.The role supports customers, families and stakeholders with timely, respectful service, operating 9:00am–5:00pm, Monday to Friday, in an office-based workplace.
Experience in government or financial services is highly regarded.
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📌 Client Service Officer: Empathetic Caseload Navigator (New South Wales)
🏢 Government client (agency undisclosed)
📍 New South Wales

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