About Us: Aqua Marine Medical Centre & Skin Clinic is a premier healthcare facility dedicated to providing exceptional medical and skincare services.
Our team of professionals is committed to delivering high-quality patient care in a supportive and welcoming environment.
We are currently seeking a dynamic and motivated Pratice Manager with the opportunity to grow within the company.
About the Role
We are looking for an experienced, motivated and hands‐on Practice Manager to join our medical practice and take responsibility for the smooth day-to-day operation of the practice.
This is a varied role suited to someone who is confident managing people, finances, Medicare processes, patient services and practice operations, while also being comfortable getting involved on the front line when required.
You will work closely with the doctors and practice team to ensure the practice runs efficiently, provides an excellent patient experience and continues to grow.
About You
We are looking for someone who is organised, proactive and commercially minded, with excellent communication and people‐management skills.
You will ideally have experience in a medical practice environment and be confident using Best Practice (BPS) medical software.
You will be someone who:
Has previous experience as a Practice Manager or in a senior medical administration role
Is confident with Best Practice medical software, Hotdoc and Deputy
Has a strong understanding of Medicare claiming and submissions
Can manage staff rosters, leave and day‐to‐day staffing requirements
Is comfortable with practice financials, billing, payments and reporting




Can step in at the front desk when required, including patient check‐in and processing patient billings
Has excellent customer service and communication skills
Is confident managing and supporting staff
Is highly organised and able to prioritise competing demands
Has a proactive, "can-do" attitude and is happy to be hands‐on
Has a commercial mindset and enjoys identifying opportunities to improve practice revenue
Is comfortable promoting and selling recent services to patients in a professional and ethical manner
Can build strong relationships with doctors, staff, patients and external providers
Takes initiative and can work independently
Key Responsibilities
Your responsibilities will include, but are not limited to:
Practice Operations
Oversee the day-to-day operation of the medical practice
Ensure the practice runs efficiently and professionally
Develop and maintain effective systems and processes
Support compliance with relevant medical practice requirements and policies
Staff Management
Manage staff rostering and daily staffing requirements
Support recruitment, onboarding and training
Provide leadership, guidance and performance support to the practice team




Manage staff leave and ensure appropriate coverage
Financial & Medicare
Oversee patient billing and payments
Manage Medicare claiming and submissions
Monitor practice financial performance and reporting
Assist with budgeting, cost control and improving practice profitability
Identify opportunities to improve billing processes and revenue
Patient Experience
Maintain a high standard of patient service and professionalism
Step in at reception when required to assist with patient check‐in, bookings and billing
Handle patient enquiries and resolve issues appropriately
Ensure the patient journey is smooth and welcoming
Practice Growth
Identify opportunities to introduce and grow new services within the practice
Confidently communicate the benefits of new services to patients
Work with the doctors and team to support practice growth and revenue
Look for ways to improve efficiency, patient engagement and overall practice performance
Why Join Us?
This is an opportunity to take on a key leadership role in a growing medical practice where your ideas, initiative and contribution will genuinely make a difference.
You will have the opportunity to work closely with the practice owners and medical team, have input into the future direction of the practice, and play an important role in both day-to-day operations and practice growth.
If you are an experienced medical practice professional who enjoys being hands‐on, solving problems, leading a team and helping a practice grow, we would love to hear from you.
#J-*****-Ljbffr

📌 Practice Manager / Senior Receptionist (Brisbane)
🏢 Marigott
📍 Brisbane