We're building the future of healthcare: enabling the first generation of intelligent healthcare providers.
Backed by Y Combinator (YC) and Startmate (Blackbird), CareGP is one of the fastest-growing AI companies in the Primary Care space.The RoleWe're looking for a Customer Success Lead to work directly with our CEO and Founder and own customer success end to end: onboarding, retention, expansion, and outcomes.What You'll DoOwn onboarding for new clinics coming onto CareGP, making sure the transition is smooth from day oneOwn retention and the ongoing health of your customer baseOwn expansion within existing accounts as clinics see more value from the productOwn outcomes, making sure customers are actually getting results,



not just using the productWhat We're Looking For3–6 years in customer-facing roles, ideally SaaSEarly stage to growth stage startup experience, and you enjoy this phaseSharp, rapid, and commercially mindedLove building, and delivering world-class customer service and resultsFrontline of AI in healthcare, real impact, not hypeBuild the CS function from 0 to 1Work with high-growth clinics transforming their operationsCustomer ObsessionSpeedFocusOwnershipLong-term thinkingIf you want to help define a category, not just join one, this is it.
#J-*****-Ljbffr

📌 Customer Success Lead (Sydney)
🏢 Care
📍 Sydney