Whitsunday Ocean Services – Airlie Beach QLDAre you an excellent communicator with a passion for customer service?
Are you organised, proactive and confident working independently?
If so, we'd love to hear from you!
Whitsunday Ocean Services has an exciting opportunity for a Service Administrator to join our friendly team on a permanent, full-time basis.As our Service Administrator, you'll play an important role in the day-to-day operations of our busy marine and aviation safety service centre.
From assisting customers and coordinating service jobs to managing purchasing and maintaining accurate records, this is a wide-ranging position where no two days are quite the same.We're looking for someone who takes initiative, has excellent attention to detail and enjoys being part of a small, hardworking team.Please note: This is a permanent position and is not suitable for applicants seeking short-term employment to complete the 88-day specified work requirement for a Working Holiday visa.Key ResponsibilitiesRespond to customer enquiries via phone, email and in person,



providing friendly and professional customer serviceRecord and process customer orders, service bookings and job documentationPrepare quotations, invoices and other customer correspondenceCoordinate service jobs and liaise with technicians to ensure work is completed efficientlyPrepare and issue service certificates, ensuring customer records and databases are maintained accuratelyManage purchasing requirements, including ordering stock, parts and supplies from local and international suppliersLiaise with suppliers regarding pricing, availability and deliveriesMonitor stock levels and assist with stock control and stocktakesMaintain accurate customer information and service records to assist with future servicing requirementsAssist with general administration and other day-to-day business operationsWhat We OfferPermanent, full-time employmentMonday to Friday working hoursA friendly and supportive small-team environmentA varied and interesting role within the marine industryOn-the-job training and opportunities to develop new skills
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📌 Service Administrator (Queensland)
🏢 Whitsunday Ocean Services
📍 Queensland