Provide onsite and remote IT support to colleagues across AustraliaAdminister Microsoft 365, Active Directory, Microsoft Entra ID and Microsoft IntuneSupport end-user devices, hardware, software, networks, printers and workplace technologyManage user accounts, access requests and device provisioningTroubleshoot and resolve technical issues through the IT Service DeskMaintain accurate asset and support documentationContribute to technology projects, rollouts and service improvementsSupport IT operations in line with ISO ***** and security best practicesWhat We're Looking ForMinimum 3 years' experience in an IT Support,



Desktop Support or Service Desk roleHands-on experience with:Microsoft 365Active DirectoryStrong troubleshooting and technical support skillsExperience using IT Service Desk platformsExcellent communication and customer service skillsAbility to work independently and as part of a global teamKnowledge of ISO ***** and information security practicesExperience supporting SharePoint, AV equipment, wireless networks or endpoint security toolsExperience working across multiple countries and time zonesExposure to technology deployments and service improvement projectsWhy Join Achilles?
For more than 30 years, Achilles has helped organisations improve supply chain transparency, ESG performance, sustainability and risk management.
Operating globally across 17 locations, we help businesses create safer, cleaner and fairer workplaces and supply chains.What we offer:Global career opportunitiesExposure to contemporary Microsoft and cybersecurity technologiesCollaborative and supportive cultureMeaningful work with international impactCompetitive salary and benefits
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📌 It Support Engineer (Melbourne)
🏢 Achilles Information
📍 Melbourne