Major Loss Builders is seeking a Client Performance Manager to oversee client account management and governance across insurer and loss-adjusting accounts. You will monitor SLAs, KPIs and scorecards while leading the development of Power BI dashboards and performance reporting.
The role involves collaborating with senior leadership and operations to ensure client expectations are met, and to identify trends and improvement opportunities.
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📌 Client Performance Lead — Kpi & Insights Champion (Perth)
🏢 Major Loss Builders
📍 Perth
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