BGIS, Community Housing and Property Services – Melbourne VIC
Vacant & Upgrade Works Coordinator – South-East Melbourne
Location:
South-East Metropolitan Melbourne, VIC
Company:
BGIS, Community Housing and Property Services
Employment Type:
Permanent Full-Time, Hybrid, Core Business Hours
We acknowledge the Traditional Custodians of the land on which we work and pay our respects to Elders past, present and emerging.
About BGIS
BGIS is a global leader in integrated facilities management, delivering cutting-edge and sustainable solutions across property, infrastructure and essential services.
With significant growth continuing across Victoria, we are creating new opportunities to support a recently acquired client and an important portfolio of residential properties across South-East Melbourne.
Purpose of the Role
BGIS is seeking a
Vacant & Upgrade Works Coordinator
to support vacant property, upgrade and programmed works across a community-focused residential portfolio.
Reporting to the Vacant & Upgrade Works Manager, you will coordinate work orders, schedules, documentation and communication between supervisors, field teams, subcontractors and client stakeholders.
The ideal candidate will be organised, collaborative and attentive to detail, with experience coordinating multiple activities and maintaining accurate information.
Key Responsibilities
Review work orders and prepare work packages for delivery
Coordinate supervisors, subcontractors and trade resources
Prepare work programs and schedules
Monitor work progress and contractual timeframes
Maintain accurate records and updates within WorkBuddy




Support variations, approvals, drawings and warranty documentation
Follow up outstanding actions with subcontractors and operational teams
Monitor service requirements and elevate delays or risks
Prepare work-in-progress and operational reports
Support improvements to workflows, data quality and customer outcomes
Education, Experience & Skills
Experience in administration, coordination or customer service
Experience managing records, reports and documentation
Strong organisation and time management skills
Clear written and verbal communication skills
Strong attention to detail and data accuracy
Confidence coordinating multiple stakeholders and work activities
Practical problem-solving and prioritisation skills
Proficiency in Microsoft Office and business management systems
Secondary school completion or equivalent
Full working rights in Australia
Qualification in Business Administration or a related discipline
Experience within residential maintenance, construction, facilities management or property services
Experience using work order management systems
Knowledge of Schedules of Rates and maintenance processes
Workplace Arrangements




This is a permanent full-time position based in South-East Metropolitan Melbourne and operating during core business hours.
A hybrid working arrangement is available after Go Live, with workplace attendance required to support collaboration with operational teams and stakeholders.
Why Join BGIS?
Join a newly established team supporting residential property works that make a meaningful difference to local communities.
Key Benefits Include:
Hybrid working arrangement
Career development opportunities within a global organisation
Supportive and inclusive team environment
Meaningful work supporting residential properties and communities
Spot recognition vouchers and a $2,000 employee referral bonus
Access to Flare discounts across retailers, energy providers, utilities and more
Fitness Passport access for you and your family
Employee Assistance Program and wellbeing initiatives
Two paid volunteer days each year
Career opportunities through secondments and internal mobility
Endorsed by WORK180 as an employer of choice for women
Recognised as a Top 101 Workplace for Women in **** by WORK180
As a global leader in facilities management, asset management, project delivery and workplace solutions, BGIS manages over 50,000 client locations worldwide and employs more than 10,000 people globally.
BGIS is an equal opportunity employer. We strongly encourage applications from women, Aboriginal and Torres Strait Islander peoples, LGBTQ+ individuals, people with disability and people from culturally diverse backgrounds.
Applicants must have full working rights in Australia.
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📌 Vacant & Upgrade Works Coordinator (Melbourne)
🏢 BGIS, Community Housing and Property Services
📍 Melbourne