Technical Specialist - Automotive Head Office
The Ateco Group is the largest independent, privately-owned motor vehicle distributor in Australia. In the Australian market we represent LDV, Maserati, Ram Trucks and Renault, wholesaling over 20,000 vehicles in the last 12 months. We have a history spanning more than 30 years in developing and delivering automotive brands to the Australian and New Zealand market, covering luxury vehicles, performance pick up trucks and economical commercial and passenger vehicles.
An exciting opportunity exists to join our Group Aftersales team as Technical Specialist for LDV. Reporting to the LDV National Service Manager this role plays a crucial role in providing technical advice and support to all dealers and assisting the National Service Manager with technical issues at a national level.
Main Responsibilities
Assisting dealers with service, warranty, and technical issues.
Respond to all lodged technical support requests through the appropriate channels.
Liaise with Customer Reltaions team and dealers regarding customer care issues.
Liaise with Warranty Department and facilitate training, audit/compliance requests.
Communicate and assist with issues pertaining to vehicle distribution and logistics including surveying.




Liaise with factory on technical, training and dealer issues in conjunction with National Service Manager.
Provide assistance with technical documentation and reporting in relation to homologation and current models.
Communicate with the dealer network on technical issues and fixes through dealer bulletins and advice.
What we are looking for
Qualified Mechanic or Automotive Eletrician.
Extensive current experience in technical diagnosis, fault finding and repair. Experience working with eletric vehicles desireable.
Experience in using all Microsoft Office tools, intermediate Excel skills required.
Current industry knowledge and understanding.
Strong interpersonal, verbal, and written communication skills, well-developed time management, organizational and computer skills, and ability to work autonomously in a team environment.
Why work for Ateco?
Friendly, experienced team.
Flexible work - from home, office and dealerships.
Take advantage of career growth opportunities and personalized development plans.
Access to industry leading technology and systems.
Competitive compensation package, including company car.
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📌 Technical Specialist - Automotive Head Office (Melbourne)
🏢 Ateco Group
📍 Melbourne