BGIS, Community Housing and Property Services – Melbourne VIC
Vacant & Upgrade Works Manager – South-East Melbourne
Location:
South-East Metropolitan Melbourne, VIC
Company:
BGIS, Community Housing and Property Services
Employment Type:
Permanent Full-Time, Hybrid
Working Hours:
Core Business Hours
We acknowledge the Traditional Custodians of the land on which we work and pay our respects to Elders past, present and emerging.
About BGIS
BGIS is a global leader in integrated facilities management, delivering innovative and sustainable solutions across property, infrastructure and essential services. We pride ourselves on maintaining high standards of safety, quality and operational excellence.
With significant growth continuing across Victoria, we are creating recent opportunities to support a recently acquired client and an important portfolio of residential properties across South-East Melbourne.
Purpose of the Role
BGIS is seeking an experienced Vacant & Upgrade Works Manager to oversee vacant property works, upgrades, programmed maintenance and projects across South-East Melbourne.
Reporting to the Account Director, you will coordinate teams, subcontractors, budgets and service delivery, ensuring works are completed safely, efficiently and in line with contractual requirements.




You'll work closely with client representatives and internal teams to deliver quality property outcomes across an important community-focused residential portfolio.
The ideal candidate will be collaborative, organised and people-focused, with strong experience across property maintenance, projects or service delivery.
Key Responsibilities
Oversee vacant, upgrade, programmed and project works
Coordinate regional resources, employees and subcontractors
Monitor budgets, costs and service delivery outcomes
Support subcontractor quality, compliance and value for money
Monitor performance through WorkBuddy, dashboards and reporting
Build positive relationships with clients, residents and stakeholders
Support safety, quality, environmental and governance requirements
Coach and develop team members
Identify opportunities to improve service delivery and customer experience
Coordinate after-hours support and operational escalations
Education, Experience & Skills
Experience in operational management, contract management or service delivery
Experience across planned, responsive, upgrade or project works
Experience coordinating employees and subcontractors
Strong commercial and financial understanding
Confident planning, organisation and problem-solving skills
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📌 Vacant & Upgrade Works Manager (Melbourne)
🏢 BGIS, Community Housing and Property Services
📍 Melbourne