Bayside Health is a public health service delivering high-quality care across every stage of life for close to 1.2 million people living in metropolitan Melbourne, the Mornington Peninsula, Koo Wee Rup, Bass Coast and Southern Gippsland. We have more than 15 main sites, including hospitals, centres and clinics that provide comprehensive care from welcoming newborns to supporting older people and a full range of services in between. More than 22,000 dedicated staff are focused on providing exceptional, equitable, and locally connected care through shared expertise, compassion, and a commitment to continuous growth. Education and training are central to staff development as we encourage all employees to strive and thrive. Bayside Health was formed following the merger of Alfred Health, Bass Coast Health, Gippsland Southern Health Service, Kooweerup Regional Health Service and Peninsula Health on 1 January ****.
Permanent Full Time (80 hrs/fn with ADO option)
HS3 Classification
Located in new Moorabbin Office
About the role
Employee Connect is a small but fast paced team within the Payroll Services department delivering transactional and administrative employee services for Alfred Health, which will include processing of staff queries, processing of employment contracts, termination documents, changes in conditions and other relevant HR changes, as well as the ownership of relevant policies and processes to support these activities.
Employee Connect Officers look after the following key functions:
Using resources and providing exceptional customer service to both internal and external customers
Handle onboarding, internal transfers, contract variations
Utilising multiple systems and platforms to perform your role
Answer inbound calls and emails relating to Payroll / Human Resources matters and solve your caller's query or provide information
The successful candidate will have:




Previous exposure or a keen interest in Payroll and HR-related matters (Desirable but not essential)
Proven customer service experience in a high-volume phone and email environmentAbility to learn new systems and processes
Great communication skills, both verbal and written
Exceptional interpersonal skills and a outstanding team player
Patience and resilience with a genuine desire to support customers while delivering a great experience
Ability to adapt to change
Experience working to KPI's
Previous exposure to SAP SuccessFactors (Desirable but not essential)
Salary packaging & novated leasing through Maxxia
Onsite car & bike parking opportunities, deducted pre-tax!!
*subject to availability
Access for you and your family to an extensive network of health and fitness facilities through Fitness Passport membership
Enjoy excellent onsite fitness facilities at The Alfred via ProSport(pre-tax memberships)
Childcare services at The Alfred managed by KU Children's Services
Two-minute walk to Moorabbin station
Brand new modern office in a great location
If you have any enquires, please email Jacqui Manson, Employee Connect Team Leader via ******
Applications close at 11:00pm AEDT Friday, 30 October ****.
We embrace diversity and strive to have a workforce that reflects the communities we serve. We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, and people of all genders, sexualities, and cultural backgrounds.
If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application materials, please don't hesitate to get in touch with the contact person listed on this ad.
In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act ****, health care workers in Category A or B roles (as determined by the department's risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption.
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📌 Employee Connect Officer (Melbourne)
🏢 Alfred
📍 Melbourne