17 Oct
|
Victorian Government
|
Melbourne
17 Oct
Victorian Government
Melbourne
The Victorian Government's Department of Education seeks a Contact Centre Product Lead to steer strategic development and operational coordination of the contact centre platform that supports internal corporate, school, and early learning teams.
You will maintain the product roadmap, ensure alignment to business drivers, coordinate across architecture, service and vendor domains, and drive license optimisation, platform maturity, and omni‐channel planning for future digital engagement.
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📌 Omni-Channel Contact Centre Platform Lead (Melbourne)
🏢 Victorian Government
📍 Melbourne