We are looking for a commercially sharp, hands-on General Manager with real bakery experience to take us from strength to strength - driving operational excellence, leading our franchise network, production facility and support teams, and taking our products into new markets as we scale towards 100 locations and beyond. This is not a desk job. You will be as comfortable on the bakery floor talking dough temperatures, yields and recipe tweaks as you are in front of a supermarket buyer presenting a new range. You understand how a product gets from a test batch to a pallet, and how to sell it once it gets there. You will take end-to-end responsibility for the operational performance of the business - profitability, compliance and quality across the production facility and franchise network - while working directly with the Managing Director on growth and strategic direction.
Key responsibilities
Operational Leadership
Production, Quality Control & Food Safety
Product Development - recipe and formula development, scale-up and range innovation
Supermarket, Grocery & Buying Group Development - building relationships and putting new products in front of buyers
Wholesale & Business Development
Financial & Strategic Management
About you




Hands-on experience in commercial or industrial bakery production - you know your way around doughs, ovens, fryers and production schedules
Practical understanding of bakery recipes, formulation and current product development
A track record of selling into supermarkets, independent grocers, buying groups or foodservice, with relationships you can bring with you
Demonstrated success growing revenue in a food manufacturing or wholesale business
Strong grasp of production, logistics and food safety compliance (HACCP, retailer audit standards)
Financial literacy with experience managing P&L;, costings and budgets
Experience in franchise, QSR or retail food is highly regarded
A hands-on leadership style suited to a founder-led, fast-growth business
Exceptional interpersonal, coaching and negotiation skills
About us
We are a fast-growing, much-loved bakery and food brand with 30+ buzzing locations, a world-class product range and customers who can't get enough of us. Behind it all sits our own production bakery, where every product starts.
A comprehensive package aligned with experience and demonstrated hands-on success, including performance-based bonuses linked to KPIs.
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📌 Dynamic General Manager (Melbourne)
🏢 Walker's Doughnuts
📍 Melbourne