Position overview
Employment Type: Permanent, Full time (80 hours per fortnight, with a monthly accrued day off)
Location: Warrnambool Campus
Classification: Administration Grade 1
Salary Range: $60,****** - $67,****** pro rata, plus superannuation
About the role
South West Healthcare is seeking an enthusiastic and motivated Administrative Support Officer (ASO) to join our busy and supportive Day Stay Unit. This permanent position offers an exciting opportunity to be part of a high performing team that plays a vital role in supporting patient care. As an ASO, you will be the first point of contact for patients and families, providing high‐quality reception and administrative support. You will play a key role in supporting the smooth running of the Day Stay Unit, which manages a wide range of day procedures and infusions across 15 beds and 5 chairs. Your responsibilities will include accurate data entry, record‐keeping, and ensuring administrative processes run efficiently to support the team and patient experience.
What you bring
A strong commitment to confidentiality and professional conduct
A welcoming, customer‐focused approach in all interactions
Experience working in a busy administrative or reception environment
Confidence in assessing and responding to client needs
Strong data entry and record‐keeping skills
Excellent communication, organisational and time‐management skills
The ability to work both independently and collaboratively within a team
What we offer
Excellent salary packaging options including meals & entertainment, novated leasing and additional superannuation contributions
Internal and external professional development opportunities
A range of internal development opportunities focusing on personal development such as resilience and mentoring workshops and comprehensive leadership programs




Excellent terms and conditions of employment
Who we are
As an organisation SWH prides themselves on their values; Care, Respect, Excellence, Integrity and Leadership and their overall dedication to the local community. Learn more about SWH here. SWH is the largest health service in South West Victoria, providing acute, mental health, rehabilitation, and aged care together with an extensive range of primary and community health services across the South West catchment. SWH is the lead agency for the South West Local Health Service Network, presenting an exciting opportunity for SWH to provide strong leadership and support across the entire region. With a population of 39,000 and a catchment of 100,000 Warrnambool is the regional centre to Victoria's Great South Coast.
To learn about the vibrant town and region please visit: /
Employment Eligibility
Police Record Check
Employee Working with Children's Check, where required
Current Immunisation status
Equal Opportunities and Inclusion
South West Healthcare is an Equal Opportunities employer and commits to Inclusion, Diversity & Equity by providing a trusting workplace that is protected, respectful and inclusive of all individuals, and that our workplaces reflect the diversity of the communities in which we operate. We strongly encourage applications from people of Aboriginal and Torres Strait Islander descent, culturally diverse backgrounds, disability, all genders, and LGBTQI+ community. We are committed to The Child Safe Standards, which aim to protect children and young people.
Other Information
Employment Terms and Conditions will be in line with the Health and Allied Services, Managers and Administrative Workers (Victorian Public Sector) (Single Interest Employers) Enterprise Agreement *********.
Note: If you experience any difficulties using this website or require assistance at any stage of the recruitment process, please email: ******
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📌 Administrative Support Officer - Day Stay Unit (Warrnambool)
🏢 South West Healthcare
📍 Warrnambool